We guarantee your satisfaction with Neck King® and The Back King™!
Please follow these instructions within 30 days from the date of receipt for a refund:
From Our Website
Use this link to create a return shipping label. It will open in a new window.
Call Customer Service at 732-455-2555 if you have any questions.
Include a note stating your name, address, order number, and reason for return.
PLEASE keep a record of your shipment until you have received credit.
From an Authorized Retailer
If you purchased Neck King® or The Back King™ from one of our authorized retailers, please use their return process.