Returns

We guarantee your satisfaction with Neck King® and The Back King™!

Please follow these instructions within 30 days from the date of receipt for a refund:

From Our Website

  1. Use this link to create a return shipping label. It will open in a new window.

  2. Call Customer Service at 732-455-2555 if you have any questions.

  3. Include a note stating your name, address, order number, and reason for return.

  4. PLEASE keep a record of your shipment until you have received credit.

From an Authorized Retailer

If you purchased Neck King® or The Back King™ from one of our authorized retailers, please use their return process.