We guarantee your satisfaction with Neck King® and The Back King™!
First, please review our Frequently Asked Questions, or call Customer Service at 732-455-2555 if you have any questions. If you still wish to return a product, follow these instructions within 30 days from the date of receipt for a refund:
Purchased From Our Website
Use this link to create a return shipping label; it will open in a new window.
Include a note stating your name, address, order number, and reason for return.
Keep a record of your shipment until you have received credit.
Purchased From an Authorized Retailer
If you purchased Neck King® or The Back King™ from one of our authorized retailers, please use their return process.