Returns

We guarantee your satisfaction with Neck King® and The Back King™!

First, please review our Frequently Asked Questions, or call Customer Service at 732-455-2555 if you have any questions. If you still wish to return a product, follow these instructions within 30 days from the date of receipt for a refund:

Purchased From Our Website

  1. Use this link to create a return shipping label; it will open in a new window.

  2. Include a note stating your name, address, order number, and reason for return.

  3. Keep a record of your shipment until you have received credit.

Purchased From an Authorized Retailer

If you purchased Neck King® or The Back King™ from one of our authorized retailers, please use their return process.